The carbon footprint of e-commerce has shown no signs of slowing since 2020. Global emissions from international shipping are estimated to reach 709 million metric tons of CO2 by 2025. At the same time, the transfer of items from global freight to domestic parcel services creates high risk for packages to get lost, become damaged, or get delayed. Consumers are concerned – 73% of consumers want shipping protection, but 63% of merchants don’t offer it at all.

Now, by partnering with Seel, DHgate is able to offer customers the opportunity to add guaranteed arrival date and offset the carbon emissions of their purchase by opting into On-time Delivery Guarantee, available on both the DHgate website and mobile app.

“Our mission at Seel is to empower consumers with the peace of mind to shop freely. We’re excited about partnering with DHgate to offer their tens of millions of shoppers access to a risk-free and eco-friendly online shopping experience,” says Zack Peng, CEO and founder of Seel. “American consumers are more conscious than ever of the environmental impact of their shopping decisions, and three out of four of them already expect a guaranteed arrival date when shopping online. DHgate has already burnished its credentials as a leading e-commerce marketplace, and the addition of On-time Delivery Guarantee will help solidify that.”

Key Takeaways:

• Seel has offset more than 250,000 kilograms of carbon emissions in the past six months alone, as of January 2024.
• DHgate boasts more than 34 million listings every year, reaching millions of online shoppers in more than 225 regions around the world. With thousands of purchases made across the globe each day, dealing with fulfillment delays becomes costly – both in terms of the time and labor required to investigate and provide a refund for a purchase, and the environmental cost.

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