Merchant Service

Stop managing tools.
Start orchestrating for outcomes.

The same agents powering our Worry-Free programs are now yours to deploy. Trained on real outcomes from 5,000+ merchants and built to handle the decisions your current stack can't.

Merchant Service

Stop managing tools.
Start orchestrating for outcomes.

The same agents powering our Worry-Free programs are now yours to deploy. Trained on real outcomes from 5,000+ merchants and built to handle the decisions your current stack can't.

Merchant Service

Stop managing tools.
Start orchestrating for outcomes.

The same agents powering our Worry-Free programs are now yours to deploy. Trained on real outcomes from 5,000+ merchants and built to handle the decisions your current stack can't.

Merchant Service

Stop managing tools.
Start orchestrating for outcomes.

The same agents powering our Worry-Free programs are now yours to deploy. Trained on real outcomes from 5,000+ merchants and built to handle the decisions your current stack can't.

One workforce for every post-purchase function.

Specialized agents powering service across returns, risk, support, sales, resale, and intelligence.

Integrate decisions into your ERP, CRM, WMS and other systems.

Surface early cost-driving patterns across claims, fraud signals, and return behavior.

Configure around your return windows, fraud thresholds, and routing rules.

Workforce

Resale Agency

Support Agency

Sales Agent

Signals Agent

Insights Agent

One workforce for every post-purchase function.

Specialized agents powering service across returns, risk, support, sales, resale, and intelligence.

Integrate decisions into your ERP, CRM, WMS and other systems.

Surface early cost-driving patterns across claims, fraud signals, and return behavior.

Configure around your return windows, fraud thresholds, and routing rules.

Workforce

Resale Agency

Support Agency

Sales Agent

Signals Agent

Insights Agent

One workforce for every post-purchase function.

Specialized agents powering service across returns, risk, support, sales, resale, and intelligence.

Integrate decisions into your ERP, CRM, WMS and other systems.

Surface early cost-driving patterns across claims, fraud signals, and return behavior.

Configure around your return windows, fraud thresholds, and routing rules.

Workforce

Resale Agency

Support Agency

Sales Agent

Signals Agent

Insights Agent

Operate at a higher level for your shoppers.

Operate at a higher level for your shoppers.

Inherited expertise, immediate value.

Generic agents learn slowly and on the job. Ours are built on actuarial expertise, claims patterns, fraud signals, and return scenarios navigated across thousands of merchant programs.

2021

Seel underwriting engine

2023

Worry-Free ® merchant programs

2024

AI-powered returns management

2026

Post-purchase agent workforce

2021

Seel underwriting engine

2023

Worry-Free ® merchant programs

2024

AI-powered returns management

2026

Post-purchase agent workforce

Inherited expertise, immediate value.

Generic agents learn slowly and on the job. Ours are built on actuarial expertise, claims patterns, fraud signals, and return scenarios navigated across thousands of merchant programs.

2021

Seel underwriting engine

2023

Worry-Free ® merchant programs

2024

AI-powered returns management

2026

Post-purchase agent workforce

2021

Seel underwriting engine

2023

Worry-Free ® merchant programs

2024

AI-powered returns management

2026

Post-purchase agent workforce

Why choose between happy customers or strong margins?

Seel gives merchants the infrastructure to free up capacity and cash flow.

Seel gives merchants the infrastructure to free up capacity and cash flow.

The old way

the seel way

Built to perform from day one. 

Built to perform from day one. 

Pre-trained on post-purchase complexity, our agents integrate with your existing stack and start making decisions. No lengthy onboarding and no guesswork.

Pre-trained on post-purchase complexity, our agents integrate with your existing stack and start making decisions. No lengthy onboarding and no guesswork.

Support Agent

$0.99

/ resolved ticket

(No charge if escalated to a human)

Sales Agent

3%

/ successful product purchase

successful product purchase
(7-day attribution window)

Review Agent

$5.00

/ positive review

(No charge if review is negative or not posted)

VoC Agent

$69.00

/ month

for a comprehensive social VOC analysis

BI Agent

~$2.00

/ report

data deep-dives report

5,000+ merchants trust Seel with their post-purchase experience.

"Seel's Worry-Free Delivery® has provided true protection for Elegoo. On the very first day of our partnership, we completed two claims, with lightning-fast reimbursement and zero disputes. Since using Seel, our NPS score and repeat purchases have increased."

"Seel's Worry-Free Delivery® has provided true protection for Elegoo. On the very first day of our partnership, we completed two claims, with lightning-fast reimbursement and zero disputes. Since using Seel, our NPS score and repeat purchases have increased."

Kevin Wang

Kevin Wang

Co-Founder of Elegoo

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.