For b2c marketplaces
A Worry-Free post-purchase experience. A reason to keep coming back.
A trustworthy return experience is what turns a first-time shopper into a repeat one. Seel builds what that takes and carries the risk behind it, so you don't have to.
A trustworthy return experience is what turns a first-time shopper into a repeat one. Seel builds what that takes and carries the risk behind it, so you don't have to.
One retailer, many brands, one trusted experience
The first sale comes down to trust at checkout. The second one comes down to whether that trust holds, through a return, a damaged box, a support ticket.
Seel handles that part too: a small checkout fee funds the coverage, at no cost to your margin, so a great post-purchase experience becomes one more reason shoppers keep coming back.
One retailer, many brands, one trusted experience
The first sale comes down to trust at checkout. The second one comes down to whether that trust holds, through a return, a damaged box, a support ticket.
Seel handles that part too: a small checkout fee funds the coverage, at no cost to your margin, so a great post-purchase experience becomes one more reason shoppers keep coming back.
Worry-Free Purchase®
One great return experience, without the risk
Shoppers pay a small fee at checkout for one worry-free return experience. Seel underwrites the coverage and handles resolution end to end.
Shoppers pay a small fee at checkout for one worry-free return experience. Seel underwrites the coverage and handles resolution end to end.
Returns for any reason — no exceptions, no exclusions
Returns for any reason — no exceptions, no exclusions
Full refund, no questions asked
Full refund, no questions asked
100% of original sale revenue retained
100% of original sale revenue retained
"Seel takes our post purchase experience to the next level. It ensures that our customers feel supported and worry-free after their purchase." — Mark, CFO, Rue La La/Gilt
WORRY-FREE DELIVERY®
Every shipment covered
Seel covers loss, damage, theft, and delivery delays, and pays the
shopper's refund directly.
Full refund if an order doesn't arrive as described
Fast payout, no lengthy carrier claims process
Instant approvals for eligible requests
WORRY-FREE DELIVERY®
Every shipment covered
Seel covers loss, damage, theft, and delivery delays, and pays the
shopper's refund directly.
Full refund if an order doesn't arrive as described
Fast payout, no lengthy carrier claims process
Instant approvals for eligible requests
AI Agencies
The operational layer behind every return, refund, and resolution.
The operational layer behind every return, refund, and resolution.
Seel's AI Agencies are built to run full business functions, rather than a single, narrow task: support, resale, insight, and compliance, working the same way across every brand in your catalog.
Seel's AI Agencies are built to run full business functions, rather than a single, narrow task: support, resale, insight, and compliance, working the same way across every brand in your catalog.
Support Agency
Resolves returns, claims, and order updates directly, trained on your policies from day one.
Resale Agency
Resell and liquidate your excess inventories across seven marketplaces.
Compliance Agency
Stay compliant with local laws and regulations across every country you sell in
Marketing Agency
Understand the voice of customers and generate organic traffic to your store.
Sales Agency
Smart Search and Sales Concierge on your site, net new traffic we drive for you through our referral networks
Put Seel to work for you
For Merchants
For Shoppers
Resources
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
For Merchants
For Shoppers
Resources
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
For Merchants
For Shoppers
Resources
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
For Merchants
For Shoppers
Resources
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.