RESOLUTION CENTER

Shopper resolution, handled for you.

One self-serve portal for shoppers to get their post-purchase questions answered.

RESOLUTION CENTER

Shopper resolution, handled for you.

One self-serve portal for shoppers to get their post-purchase questions answered.

RESOLUTION CENTER

Shopper resolution, handled for you.

One self-serve portal for shoppers to get their post-purchase questions answered.

RESOLUTION CENTER

Shopper resolution, handled for you.

One self-serve portal for shoppers to get their post-purchase questions answered.

Know exactly what post-purchase is doing for you.

Self-serve claim submissions

A simple and direct flow for shoppers to start a post-purchase request and give Seel the information needed for resolution.

Real-time tracking

One place for shoppers to stay informed on the status of their order and ticket resolution.

24/7 live support 

Instant, intelligent support at every step, trained on your post-purchase policies and Seel's resolution process.

Know exactly what post-purchase is doing for you.

Self-serve claim submissions

A simple and direct flow for shoppers to start a post-purchase request and give Seel the information needed for resolution.

Real-time tracking

One place for shoppers to stay informed on the status of their order and ticket resolution.

24/7 live support 

Instant, intelligent support at every step, trained on your post-purchase policies and Seel's resolution process.

Know exactly what post-purchase is doing for you.

Self-serve claim submissions

A simple and direct flow for shoppers to start a post-purchase request and give Seel the information needed for resolution.

Real-time tracking

One place for shoppers to stay informed on the status of their order and ticket resolution.

24/7 live support 

Instant, intelligent support at every step, trained on your post-purchase policies and Seel's resolution process.

A resolution experience that feels like yours.

A resolution experience that feels like yours.

Co-branded and configurable, so shoppers stay in a familiar experience from purchase through resolution

Co-branded and configurable, so shoppers stay in a familiar experience from purchase through resolution

Co-branded portal tailored to your store

Available in 8 languages and counting

Embedded into order pages and customer emails

Millions of claims processed

Seel's Risk Engine is trained on real resolution scenarios from 5,000+ merchants. Fast resolutions for shoppers. Zero involvement from your team.

Instant claims: Eligible requests are approved or advanced automatically.

Fewer escalations: Agentic resolution workflows reduce back-and-forth with your team.

99% approval rate: Verified requests get frictionless resolutions

Millions of claims processed

Seel's Risk Engine is trained on real resolution scenarios from 5,000+ merchants. Fast resolutions for shoppers. Zero involvement from your team.

Instant claims: Eligible requests are approved or advanced automatically.

Fewer escalations: Agentic resolution workflows reduce back-and-forth with your team.

99% approval rate: Verified requests get frictionless resolutions

Millions of claims processed

Seel's Risk Engine is trained on real resolution scenarios from 5,000+ merchants. Fast resolutions for shoppers. Zero involvement from your team.

Instant claims: Eligible requests are approved or advanced automatically.

Fewer escalations: Agentic resolution workflows reduce back-and-forth with your team.

99% approval rate: Verified requests get frictionless resolutions

5,000+ merchants trust Seel with their post-purchase experience.

"Seel's Worry-Free Delivery® has provided true protection for Elegoo. On the very first day of our partnership, we completed two claims, with lightning-fast reimbursement and zero disputes. Since using Seel, our NPS score and repeat purchases have increased."

"Seel's Worry-Free Delivery® has provided true protection for Elegoo. On the very first day of our partnership, we completed two claims, with lightning-fast reimbursement and zero disputes. Since using Seel, our NPS score and repeat purchases have increased."

"Seel's Worry-Free Delivery® has provided true protection for Elegoo. On the very first day of our partnership, we completed two claims, with lightning-fast reimbursement and zero disputes. Since using Seel, our NPS score and repeat purchases have increased."

Kevin Wang

Kevin Wang

Co-Founder of Elegoo

Insurance policies are offered and administered by Seel Insurance Services, Inc. and are underwritten by Seel Insurance Inc. or Arch Specialty Insurance Company, depending on jurisdiction and product availability. Carrier participation may vary by state in accordance with applicable regulations.

Insurance policies are offered and administered by Seel Insurance Services, Inc. and are underwritten by Seel Insurance Inc. or Arch Specialty Insurance Company, depending on jurisdiction and product availability. Carrier participation may vary by state in accordance with applicable regulations.

Insurance policies are offered and administered by Seel Insurance Services, Inc. and are underwritten by Seel Insurance Inc. or Arch Specialty Insurance Company, depending on jurisdiction and product availability. Carrier participation may vary by state in accordance with applicable regulations.

Insurance policies are offered and administered by Seel Insurance Services, Inc. and are underwritten by Seel Insurance Inc. or Arch Specialty Insurance Company, depending on jurisdiction and product availability. Carrier participation may vary by state in accordance with applicable regulations.