
RESOLUTION CENTER
Shopper resolution, handled for you.
One self-serve portal for shoppers to get their post-purchase questions answered.



RESOLUTION CENTER
Shopper resolution, handled for you.
One self-serve portal for shoppers to get their post-purchase questions answered.


RESOLUTION CENTER
Shopper resolution, handled for you.
One self-serve portal for shoppers to get their post-purchase questions answered.


RESOLUTION CENTER
Shopper resolution, handled for you.
One self-serve portal for shoppers to get their post-purchase questions answered.


Know exactly what post-purchase is doing for you.
Self-serve claim submissions
A simple and direct flow for shoppers to start a post-purchase request and give Seel the information needed for resolution.
Real-time tracking
24/7 live support

Know exactly what post-purchase is doing for you.
Self-serve claim submissions
A simple and direct flow for shoppers to start a post-purchase request and give Seel the information needed for resolution.
Real-time tracking
24/7 live support

Know exactly what post-purchase is doing for you.
Self-serve claim submissions
A simple and direct flow for shoppers to start a post-purchase request and give Seel the information needed for resolution.
Real-time tracking
24/7 live support
A resolution experience that feels like yours.
A resolution experience that feels like yours.
Co-branded and configurable, so shoppers stay in a familiar experience from purchase through resolution
Co-branded and configurable, so shoppers stay in a familiar experience from purchase through resolution
Co-branded portal tailored to your store
Available in 8 languages and counting
Embedded into order pages and customer emails

Millions of claims processed
Seel's Risk Engine is trained on real resolution scenarios from 5,000+ merchants. Fast resolutions for shoppers. Zero involvement from your team.
Instant claims: Eligible requests are approved or advanced automatically.
Fewer escalations: Agentic resolution workflows reduce back-and-forth with your team.
99% approval rate: Verified requests get frictionless resolutions

Millions of claims processed
Seel's Risk Engine is trained on real resolution scenarios from 5,000+ merchants. Fast resolutions for shoppers. Zero involvement from your team.
Instant claims: Eligible requests are approved or advanced automatically.
Fewer escalations: Agentic resolution workflows reduce back-and-forth with your team.
99% approval rate: Verified requests get frictionless resolutions

Millions of claims processed
Seel's Risk Engine is trained on real resolution scenarios from 5,000+ merchants. Fast resolutions for shoppers. Zero involvement from your team.
Instant claims: Eligible requests are approved or advanced automatically.
Fewer escalations: Agentic resolution workflows reduce back-and-forth with your team.
99% approval rate: Verified requests get frictionless resolutions
5,000+ merchants trust Seel with their post-purchase experience.
"Seel's Worry-Free Delivery® has provided true protection for Elegoo. On the very first day of our partnership, we completed two claims, with lightning-fast reimbursement and zero disputes. Since using Seel, our NPS score and repeat purchases have increased."
"Seel's Worry-Free Delivery® has provided true protection for Elegoo. On the very first day of our partnership, we completed two claims, with lightning-fast reimbursement and zero disputes. Since using Seel, our NPS score and repeat purchases have increased."
"Seel's Worry-Free Delivery® has provided true protection for Elegoo. On the very first day of our partnership, we completed two claims, with lightning-fast reimbursement and zero disputes. Since using Seel, our NPS score and repeat purchases have increased."
Kevin Wang
Kevin Wang
Co-Founder of Elegoo

Put Seel to work for you
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.
Put Seel to work for you
Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.