MARKETING

Growth that runs on
customer research

Monitor and track sentiment across support tickets, sales calls, reviews, and more. Automate review collections and generate content that keeps your store moving. 

MARKETING

Growth that runs on
customer research

Monitor and track sentiment across support tickets, sales calls, reviews, and more. Automate review collections and generate content that keeps your store moving. 

MARKETING

Growth that runs on
customer research

Monitor and track sentiment across support tickets, sales calls, reviews, and more. Automate review collections and generate content that keeps your store moving. 

MARKETING

Growth that runs on
customer research

Monitor and track sentiment across support tickets, sales calls, reviews, and more. Automate review collections and generate content that keeps your store moving. 

Turn shopper sentiment into next steps

Understand sentiment well enough to shape

outcomes that matter for your store. 

Understand sentiment well enough to shape outcomes that matter for your store. 

Uncover patterns across
marketing channels

Uncover patterns across
marketing channels

An automated research workflow that conducts a Voice of Customer (VoC) analysis on your brand. Scout patterns across customer channels to generate content for your store.

Collect reviews after every successful milestone

Collect reviews after every successful milestone

Automatically send review requests to customers after orders are completed. Every response strengthens the sentiment signals you're already tracking.

Drive evidence-based marketing that builds trust

Drive evidence-based marketing that builds trust

Create actionable content from what shoppers are actually saying, not from a blank page.

Turn signals into shippable content,
in a few easy steps

Turn signals into shippable content,
in a few easy steps

Brief AI reps on your policies, give them a seat to your ticketing software, and let them run.

Brief AI reps on your policies, give them a seat to your ticketing software, and let them run.

  1. Listen across every channel

We read through calls, tickets, surveys, CRM notes, and reviews to find recurring pain points, purchase triggers, and objections.

Every pattern keeps the original source attached, so you can see exactly where it came from

  1. Ask for honest reviews

Seven days after delivery, we send every eligible customer a neutral review request.

Customers write every word themselves, keeping the response real for the next shopper who reads it.

  1. Create content backed by evidence

 We turn a chosen pattern into a first draft, with the customer's exact words and your brand guidelines built in from the start.

Your team reviews and approves before anything ships.

  1. Plan next week's priorities

We propose a ranked list of next steps each week based on your VoC analysis, with the reasoning and source insight attached to every item. 

We propose a ranked list of next steps each week based on your VoC analysis, with the reasoning and source insight attached to every item. 

  1. Learn from what happens next

We connect what's published back to the customer insight that inspired it. Your agency gets sharper over time, helping you create assets that elevate your brand voice. 

We connect what's published back to the customer insight that inspired it. Your agency gets sharper over time, helping you create assets that elevate your brand voice. 

Ready to make shopper evidence a growth channel?

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.