Seel has partnered with Seel to protect your purchases with comprehensive coverage plans.
Find program details below.
How to file a claim
Filing a claim with a Seel Protection Plan is easy! Login to the Seel Resolution Center with the email address you used to place the order along with your Order ID/policy ID, follow the steps to submit, and we'll process your claim!
FAQ
What do I get from a Seel Product Protection plan?
Seel Product Protection plans provide additional coverage for a product beyond its standard warranty, offering protection against product malfunctions or failure over prolonged usage, saving significant costs on repairs or replacements. Depending on the specific plan you chose, it may also cover accidental damage, which is usually not covered by the manufacturer's warranty.
How do I purchase a Seel Product Protection Plan?
Seel Product Protection plans are listed as offers on the product details page. They'll also be presented as options if eligible, and you'll pay for the fees in your order payment.
Can I cancel my Protection Plan?
Yes, you can cancel your protection plan at any time by contacting the Seel Support Team at support@seel.com.
Refund Policy:
For Consumer Electronics:
Within 60 days of purchase: Full refund (if no claims have been made)
After 60 days or with claims: Prorated refund minus claim costs and administrative fee
For Furniture Products:
Within 30 days of purchase: Full refund (if no claims have been made)
After 30 days or with claims: Prorated refund minus claim costs and administrative fee
Refund requirements may differ in your state. Please see your Terms & Conditions for full details or contact our Support Team for specific details about your cancellation.
Will my item be repaired or replaced?
It depends on the specifics of your plan. However, if you hold a repair plan and we are unable to rectify the issue, we will provide a replacement at no extra cost!How do I file a claim?Filing a claim with Seel Protection Plan is easy! Log in to Seel Resolution Center with the email address you used to place the order and your Order ID/policy ID, submit your claim request following our instructions, and we'll have an expert to manually follow up with your case.
When should I contact Seel v.s. the manufacturer?
If your plan covers accidental damage, and your product is damaged accidentally, contact Seel at support@seel.com while your coverage is still active. For instances of mechanical or electrical failure, reach out to the manufacturer/retailer while you are still within the manufacturer's warranty period. If the original manufacturer warranty has expired, contact Seel for such issues.