Seel Worry-Free Purchase Terms and Conditions

Seel Worry-Free Purchase Terms and Conditions

Seel Worry-Free Purchase Terms and Conditions

Seel Worry-Free Purchase Terms and Conditions

Seel Worry-Free Purchase Terms and Conditions

Last Updated: June 10, 2026

YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS OUR SERVICES IN ANY MANNER.

IMPORTANT NOTICE REGARDING ARBITRATION FOR U.S. CUSTOMERS: WHEN YOU AGREE TO THESE TERMS AND CONDITIONS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND SEEL THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY THE “DISPUTE RESOLUTION” SECTION BELOW FOR DETAILS REGARDING ARBITRATION.

Please read these Terms and Conditions (“Terms”) and our Privacy Policy (https://www.seel.com/privacy) (“Privacy Policy”) carefully because they govern your (“Your,” “You,” or “Yours”) use of the website located at https://www.seel.com (“Site”), and the Worry-Free Purchase option (“Worry-Free Purchase”) offered by Seel, Inc. (“Seel,” “we,” “us,” or “our”). To make these Terms easier to read, the Site, Worry-Free Purchase, and other products and services made available through the Site and the content and materials available on them (the “Content”) are collectively called the “Services.”

Please read these Terms carefully before using our Services. By accessing or using the Services, clicking on a button or taking any other action to signify Your acceptance of these Terms, purchasing Worry-Free Purchase at checkout, or completing our account registration process, You: (i) agree to be bound by these Terms and any future amendments and additions to these Terms as published from time to time through the Site; and (ii) represent You are of legal age in Your jurisdiction of residence and capable of forming a binding contract with Seel, and are not otherwise barred from using the Services under applicable law. These Terms include the provisions in this document, as well as those in the Privacy Policy. These Terms also include the provisions (including any exclusions and limitations) of the Worry-Free Purchase solution. If You accept or agree to these Terms on behalf of a company or other legal entity, You represent and warrant that You have the authority to bind that company or other legal entity to these Terms and, in such event, “You” and “Your” will refer and apply to that company or other legal entity in addition to You.

Your use of, and participation in, certain Services may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in the Terms or will be presented to You for Your acceptance when You sign up to use the supplemental Service. If the Terms are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such Service. The Terms and any applicable Supplemental Terms are referred to herein as the “Agreement.”

Seel may modify these Terms at any time from time to time without prior notice and at our discretion. If we do, we’ll let You know by posting the updated Terms on the Site and/or may also send other communications. It’s important that you review the Terms whenever we update them, or You use the Services. If You continue to use the Services after we have posted updated Terms it means that You accept and agree to the changes. If You don’t agree to be bound by the changes, You may not use the Services anymore. Because our Services are evolving over time, we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.


See our current Privacy Policy, which also governs your use of the Services, for information and notices regarding our collection and use of personal information.

The Services

Account

Connecting Your Third-Party Account

Additional Restrictions

Seel Worry-Free Purchase Overview

Solution Structure

Optional Purchase

Cancellation

Coverage Scope and Exclusions

Valuation

Coverage Limits

Reporting Requirements

Loss due to non-delivery

Damage

Porch Piracy (Stolen Packages)

Delay

Merchant-Specific Terms

Chargeback Restriction

Geographic Restrictions

Approval and Settlement

Claimant Cooperation

Resolution Options

Third-Party Services

Feedback

Seel Intellectual Property

Your Intellectual Property; Aggregate Data

Seel, Inc. is a Delaware corporation with its principal place of business in California, USA.

If You have any questions about these Terms or the Services, please contact Seel at support@seel.com.

For claims assistance, visit claims.seel.com or email claims@seel.com.


ANTI FRAUD STATEMENT. ANY PERSON WHO KNOWINGLY, AND WITH INTENT TO DEFRAUD OR DECEIVE ANY INSURANCE COMPANY, FILES A STATEMENT OF CLAIM CONTAINING ANY FALSE, INCOMPLETE OR MISLEADING INFORMATION IS GUILTY OF A FELONY.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.

Insurance benefits are provided by Seel Insurance Inc. or Arch Specialty Insurance Company, and policies are offered and administered by Seel Insurance Services, Inc., depending on jurisdiction and product availability. Coverage is subject to the terms, conditions, limitations, and exclusions of the applicable policy and may not be available in all jurisdictions. Carrier participation, eligibility, and product availability may vary by state in accordance with applicable laws and regulations.